Our first instinct when responding to a medical emergency is to dial 911.
In a building as large as Dawson and if the caller is agitated, this is not the best response.
It is easy to lead emergency services astray explaining where the medical emergency is.

• For medical emergencies that require immediate attention, please call  514-931-8731 local 1000
  Security will expedite a call to 911 and will be able to direct emergency services to the correct location while apprising them of the severity of the incident.
• If you call 911 from an internal phone, Security will receive a message that you have done so. Security is trained to assess and deal with emergencies.
• If you call 911 from a cell phone, Security will not receive a message and may delay prompt handling when instructions are not clear.
• For incidents that may require medical attention, but they are not urgent, please call 514-931-8731 local 1500
  Security, in conjunction with the Student First Response Team, will assess the situation and arrange transportation to the hospital, if necessary.

When security is called

1. 1. 1. When calling, please provide:
         – Name;
         – Location;
         – Nature of problem.
      2. Security will send a trained guard to the provided location to assist until Urgences-santé arrives.
      3. If you can provide first aid assistance. Always wear gloves when in contact with blood.
      4. Health Services may be called for additional assistance, Monday-Friday from 8:30-16:30 (ext. 1126)
      5. When Security or Urgences-santé arrives, assist them in taking over the Emergency.
      6. Complete and forward an Accident & Incident Report.

Major illnesses & injuries include

1. 1. • Respiratory arrest, airway obstruction, severe breathing difficulties
      • Cardiac arrest
      • Severe bleeding
      • Open abdominal wounds
      • Acute abdominal or chest pain of unknown or doubtful origin
      • Severe shock (including severe allergic reaction)
      • Severe burns
      • Seizures of unknown origin
      • Unconsciousness
      • Injuries to the back and/or cervical spine, especially involving falls
      • Possible fractures (open or closed) to major (large) bones and multiple fractures
      • Dislocations and/or severe sprains/strains of large body parts.

First Aid Kit Locations