Frequently Asked Questions (FAQ)

1. How do I get my books?

    • Come to the bookstore and shop for your books.
    • We no longer require appointments or printed book orders because you will be selecting your books yourselves.

2. How can I find the required text materials for my class?

    • Log into your Omnivox
    • Go to College Services
    • Click on Bookstore Course List
    • Your registered courses will appear
    • Click on a class and a drop-down menu of readings will appear

3. Do I need to pre-order my books?

    • No.
    • To make things easier for you (and for us to help you) you can add all of the books you would like to purchase to your cart. Then complete the cart Check Out. You are not charged for anything until you come to the store to make your purchase. By adding something to your cart it is simply expressing an interest in making the purchase.
    • You can bring the printed order with you, or you can show us on your phone, should you require our assistance in finding your books.

4. Do I need to make an appointment to come to the bookstore?

    • No. We no longer require appointments.

5. I ordered my books online. Does this mean that I have paid for them?

    • No. You only pay for items when you come to the Bookstore to pick them up. Nothing is paid for in advance.
    • Only E-Books are paid for online through Campus E-Bookstore

6. What method of payment can I use?

    • We accept Visa, Master Card, debit and cash
    • We DO NOT accept AMEX

7. What is the return policy?

8. What is considered a “business day”?

    • Business days are Monday – Friday during store hours

9. My book is priced at $0.00 in my Bookstore Course List, does this mean it’s free?

    • Unfortunately, no. Sometimes books are listed at $0.00 when we have not yet received an invoice with pricing from the publisher, it is updated when we receive the price. No books are free.

10. What items are final sale?

    • All merchandise, clothing, scrubs, supplies, course manuals, custom hoodies, Chits and liquidation items
    • There are no refunds for books purchased for intensive courses.

11. Do I need to have my receipt to return something?

    • Yes

12. Any other questions?



Last Modified: July 9, 2024