FAQ

Have a question about… (Resources and useful links)

EMERGENCY?

Ambulance – Fire – Police – Other: Dial 9-1-1

Quebec Poison Control Centre (Centre anti-poison): 1-800-463-5060

Suicide Action Montreal: 1-866-277-3553

Montreal Sexual Assault Centre: (514) 933-9007 or 1-888-933-9007

Bilingual services free of charge to anyone who has been a victim of sexual assault, sexual abuse or incest. Services are also offered to the victim’s family and close friends.

Addiction Emergency (Urgence dépendance): 514 288-1515

Youth helpline – Jeunesse j’écoute: 1-800-668-6868

Tel-aide (multiple resources): (514) 935-1101

Tel-jeunes: phone: 1-800-263-2266      text: 514-600-1002

Spousal Abuse (S.O.S. violence conjugale): 1-800-363-9010

First Nations & Inuit Hope for Wellness : helpline: 1-855-242-3310 and online chat

Crime Victim Assistance Center 1-866-532-2822 (1-866-LE CAVAC)

Free and confidential support, help and services to victims and witnesses of criminal acts, and members of their family.

GENERAL HEALTH?

Info-Santé 811 Dial 811

Promptly puts you in contact with a nurse in case of a non-urgent health issue. The service is available 24 hours a day, 365 days a year. Nurses evaluate your health situation and give advice based on your condition.They can answer your questions about your health and direct you to the most appropriate resource in your region. Calling Info-Santé 811 often helps avoid going to a medical clinic or emergency room.

Info-Social 811 Dial 811

Puts you in contact with a psychosocial intervention worker in the event of a psychosocial problem. Offer advice and may answer psychosocial-related questions.

Clinic for Uninsured Migrants (514) 281-8998 extension 246

Drop-in clinic for:

  • Migrant people with a precarious status (men/women/children)
  • People without the provincial health insurance card and not eligible for the Interim Federal Health Program (IFHP)
  • Undocumented migrants
  • People in a precarious financial situation

This clinic does not serve people travelling to Canada (tourists) or residents of other Canadian provinces.

Québec Family Doctor Finder

To put your name on the waiting list to find a family doctor who is accepting new patients.

For those who might need a bit of assistance, we came up with a simple guide to help you through the process. Registering with a family doctor

CISSS de la Montagne

Information about all the health and social services available to the population residing on the CISSS territory.

CLSC Métro 514-934-0354 ; 1801, boul. de Maisonneuve Ouest, Montréal ; métro Guy Concordia

The local public health center providing care and services to the population residing in the area. They will also provide certain services to Dawson students even if they don’t live in the area: make sure to mention you are a Dawson college student when you contact them.

Métro Médic Centre-Ville 514-932-2122; 1538, Sherbrooke O. Montreal (QC) H3G 1L5

For international students without Quebec medicare, willing to pay for medical services, blood tests and STI testing. General medecine services with or without appointment. Also offers specialized medical services, a medical laboratory and multiple other subsidiary services. Open 8am to 8pm, 7 days a week.

Information and Referral Centre of Greater Montreal: (514) 527-1375

Free information on community resources of the Greater Montréal in terms of social security, health, employment, welfare, and recreation

Public Health Agency of Canada

Disease and injuries prevention, good physical and mental health promotion, and information to support informed decision making.

Concordia University Health Services

MayoClinic

Expert content on a variety of health topics.

GoAskAlice!

Health information and education provided by a team of Columbia University (New York) health promotion specialists, health care providers, and other health professionals.

Family Services and Support Directory

Information about services and support available for various issues.

QUEBEC HEALTH CARD AND INSURANCE?

Régie de l’Assurance Maladie du Québec

Information on Québec Health Insurance Card, prescription drug insurance, registration, eligibility, temporary stays outside Québec, aid programs, etc.

WOMEN'S HEALTH?

SOS Stay on Schedule

You missed your dose or forgot to take your birth control method on time? Here is a guide by Sex & U to taking contraception after a missed dose and strategies to reduce your risk of pregnancy.

Society of Obstetricians and Gynecologists of Canada Information on sexuality, pregnancy, sexually transmitted infections (STIs), contraception, sexual and gender orientation, drug facilitated sexual assault and more!

Women’s health matters from Canadian Health Network

Pregnancy help  phone line: (514) 271-0554

SEXUAL HEALTH?

Sex & U

Accurate, credible, and up-to-date information and education on topics related to sexual and reproductive health.

Sexted  514-700-4411

Montreal’s free, confidential texting helpline for questions about sexual health or dating.

Centres for Disease Control and Prevention STD fact sheets

Canadian Federation for Sexual Health

AIDS Community Care Montreal line: (514) 527-0928

SEXUAL VIOLENCE?

Montreal Sexual Assault Centre: (514) 933-9007 or 1-888-933-9007

Bilingual services free of charge to anyone who has been a victim of sexual assault, sexual abuse or incest. Services are also offered to the victim’s family and close friends.

CALACS de l’Ouest-de-l’Île  514-684-2198

Bilingual, free and confidential support for women and teens aged 14 and over who have survived sexual assault.

CALACS Trêve pour elles   514-251-0323

Free and confidential support for french-speaking women and teens aged 14 and over who have survived sexual assault.

CRIPHASE 514-529-5567

Information and support for men who have survived sexual assault in their youth.

Table de concertation sur les agressions à caractère sexuel de Montréal

Association of regional organizations dedicated to promoting the cause of sexual assault victims.

Without a yes, it’s a no!

Campaign to raise awareness about the prevalence of sexual violence and the importance of consent education in university and college communities in Quebec. Effective tools on how to properly react when witnessing sexual violence and to improve access to resources for victims/survivors of sexual violence.

 Tea and Consent

A short video using tea as a simple yet effective way to explain sexual consent.

SEXUAL ORIENTATION AND GENDER IDENTITY?

Rézo  514-521-7778

Confidential and free information for gay, bisexual, cisgender and transgender men, whose focus is overall health promotion as well as the prevention of HIV/AIDS and other STIs.

CAEO Québec (formerly Gay Line): (514) 826-8806

English-Speaking LGBTQ+ Community organisation whose mission is to combat homophobia, biphobia, transphobia, queerphobia, intersexism and heterosexism.

Interligne (formelrly Gai Ecoute): Mtl: (514) 866-0103  Chat and toll-free number: 1-888-505-1010

Services to all those concerned with sexual orientation and gender identity

Project 10 : (514) 989-4585

Promotion of the personal, social, sexual and mental well being of lesbian, gay, bisexual, transgender, transsexual, two-spirit, intersexed and questioning youth and adults 14-25.

MENTAL HEALTH?

Dawson College Counselling and development

Youth helpline – Jeunesse j’écoute: 1-800-668-6868

Tel-aide (bilingual): (514) 935-1101

Tel-jeunes (bilingual): phone: 1-800-263-2266; text: 514-600-1002; chat and email also available

Écoute Entraide (in french, mostly) Montréal : 514 278-2130  Sans frais : 1 844 294-2130

Helpline for those dealing with emotional distress related to various issues (loneliness, bereavement, anxiety, family issues, etc.) of a non urgent nature. Also offers support groups. Helpline available 8am to midnight, 7 days a week.

Multi-Écoute 514-737-3604

Psychosocial assistance and referral centre, and helpline. Services available in multiple languages (arabic, english, french, persian, russian, spanish).

Concordia University Health Services Resources on Mental Health

Concordia University Health Services Resources on Stress Management

Mindyourmind.ca

Interactive tools and innovative resources to build capacity and resilience, young people having worked directly with facilitators, content experts, and designers to brainstorm, design, and develop those resources.

Anxiety Canada

Online, self-help, and evidence-based resources on anxiety and anxiety disorders.

Self-injury Outreach and Support

Providing information and resources about self-injury to those who self-injure, those who have recovered, and those who want to help.

Revivre

Organization devoted to those affected by anxiety, depressive or bipolar disorders and dedicated to providing information on anxiety and mood disorders, as well as tools and workshops to build and maintain good mental health in spite of living with a disorder.

1 866 REVIVRE (738-4873) Toll-free support line available across Canada, Monday to Friday from 9 a.m. to 5 p.m.

AMI Québec : (514) 486-1448

Non-profit organization that helps families manage the effects of mental illness through support, education, guidance, and advocacy.

ALCOHOL, DRUGS AND GAMBLING ?

Canadian Center on Substance Use and Addiction

Issues related to substance use and addiction that affect the health and safety of Canadians.

Centre Québécois de Documentation en Toxicomanie (in french)

Information on addiction.

GRIP

Objective information about psychoactive substances, emerging trends in substance use, methods to limit risky behaviors and negative consequences. Some sections in French only.

Drugs: Help and Referral (DAR): online and by phone: (514) 527-2626 and 1-800-265-2626

Support, information and referral to people coping with addiction throughout Québec.

Addiction: Youth Services (514) 982-1232

Various services for young Montrealers (24 y.o. and less) offered by the Centre de réadaptation en dépendance de Montréal – Institut universitaire.

Canadian Student for Sensible Drug Policy

Promotion of sensible drug policy, harm reduction awareness, and dissemination of evidence-based educational resources.

CRAN (mostly in french)  (514) 527-6939

Centre of expertise and treatment of opioid-dependance disorders.

College Drinking : Changing the Culture

Comprehensive research-based information on issues related to alcohol abuse and binge drinking among college students.

National Institute on Alcohol Abuse and Alcoholism

Research on the impact of alcohol use on human health and well-being

Sobriety Home 1-877-777-4386

Drug rehab, alcohol rehab, addiction treatment center.

Alcoholics Anonymous: (514) 376-9230

Al-Anon.org / Al-Anon Montreal: (514) 866-9803 

Support for family members of alcoholics.

Government of Québec Prevention page on Alcohol, Drugs and Gambling

ToxQuebec (French)

Information on alcohol abuse, drug abuse and problem gambling.

Montreal Gambler’s Anonymous: (514) 484-6666

Gambling: Help and Referral (JAR): online and by phone: (514) 527-0140 or 1-800-461-0140

Support, information and referral to people coping with gambling addiction throughout Québec.

TOBACCO USE?

Smoking Cessation: 1-866-527-7383

Strategies and specialist assistance to help you quit smoking.

Quit to win Challenge
Défi J’arrête, j’y gagne

SMAT : text-message service to help you quit smoking

Canada Lung Association  / Québec Lung Association

Lung health promotion and prevention and management of lung disease.

Smoking, vaping and tobacco

Health Canada information about vaping, tobacco products, effects of smoking, second-hand smoke, prevention and quitting.

Health Canada Youth Zone on smoking

Quit4Life program: program and handbook to help you learn about why you smoke, how to quit and how to stay quit once you get there.

Concordia University Health Services Resources on Smoking Cessation

NUTRITION?

Calculate your Body Mass Index

Canada’s Food Guide

Food and Nutrition Health Canada Food and Nutrition page

Concordia University Health Services on Healthy Eating

How to Eat Well on a Budget

Viens manger! Book (french)

Book on healthy and affordable nutrition and nutrition-related services for students, from a Université de Montréal group of Nutrition experts

Center for Science in the Public Interest

American independent, science-based consumer advocacy organization aiming to improve the food system to support healthy eating.

HEALTHY WEIGHT LOSS?

Equilibre (mostly french)

Information on positive body image and healthy weight management

ANEB HELP AND REFERENCE LINE: 1 800 630-0907 and 514 630-0907 ; TEXTING SERVICE AT 1-800-630-0907

Free, immediate and specialized help to people with an eating disorder and to their loved ones.

Association pour la santé publique du Quebec (french)

About weight-loss products, services and methods to reach a healthy body weight.

National Eating Disorder Information Centre (Nedic) toll-free helpline: 1-866-633-4220

Canadian resources on eating disorders & weight preoccupation

National Eating Disorder Association (NEDA)

American organization supporting individuals and families affected by eating disorders

SELF-CARE?

Self-care Strategies, from University of Buffalo

Tips and resources to help you maintain your physical health, decrease stress and deal with challenging emotional situations.

Ideas for your Self-care Kit

Easy Ways to Practice Self-care

Self-care Strategies for College Students

Workbook on The Practice of Self-Care and Compassion, from Queen’s University

To help you free yourself from self-criticism and feelings of low self-worth, and to relate to yourself with more flexibility and kindness.

Workbook on Managing your Anxiety, from Queen’s University

To help you understand anxiety and learn basic anxiety management techniques, as well as coping strategies for specific types of anxiety.

Workbook on Improving your Mood, from Queen’s University

To help you understand your mood, develop practical problem solving skills, and learn to manage your mood.

Concordia University Healthy Living Resources

Workbook on How to Effectively Set, Achieve and Maintain Your Health Goals



Last Modified: May 7, 2019