General Information

• Voicemail Instructions Document
• To call out, press 9
• To call long distance, please email Melinda for the code
• To request a new phone or a change to a different model, please talk to your supervisor than she/he can discuss it with the coordinator.
• To report a problem, please email Melinda

Individual faculty locals

• Each faculty has her/his own personal local number.
• It is not the same as the office phone number.
• The personal local:
  • rings on office phone, where the faculty is located.
  • stays with faculty until he/she teaches at the college.

Voice mail to email feature

• All voicemail messages are delivered to Dawson’s email account as a wav file.
• Messages are deleted from the voice mail box after 7 days (played or unplayed).
• There is no synchronization between the voicemail and email messages. If you delete a message from your voicemail box the same message is NOT deleted from your email and vice versa.
• Deleted voicemail messages cannot be recovered.
• Sometimes the wav files are cut by Outlook’s ‘Junk E-mail’ filter.

Phone directories

• Online phone directory
• Dial-by-Name (press 9)
  • To use the Dial-By-Name option, please enter the person’s last name.
  • ONLY the first few characters are enough with the # sign. The system is going to present you with all the possible choices (i.e. secu#).

Quick Reference Guides