Frequently Asked Questions
If you would like to make an appointment to see a mental health professional at Dawson, simply email: mentalhealth@dawsoncollege.qc.ca This email is monitored Monday to Friday, from 8:30am to 4:30pm.
If you are at risk of harm to yourself or others, or require immediate care, call 9-1-1 or go directly to the nearest emergency room.
IF YOU ARE SEEKING SUPPORT RELATED TO SEXUAL VIOLENCE, PLEASE EMAIL: svrt@dawsoncollege.qc.ca
Dawson Student Assistance Program (DSAP)
Would you like to access free, confidential, and ongoing counselling sessions with little delay?
All students enrolled at Dawson College can access the Dawson Student Assistance Program (DSAP) 24 hours a day, 7 days a week, by calling 1-844-451-9700. If you are outside of Canada or the United States call 001-416-380-6578.
This program, offered through GuardMe Student Support Program, provides Dawson students with free telephone, chat, video or in-person appointments in 140+ languages. All sessions are confidential (within limits of the law.)
WAYS TO CONNECT
Mobile App
Download the TELUS Health Student Support app and connect with a counsellor anytime by chat or telephone.
You can access resources on Health, Living Away, Relationships and Student Life. You can also access on-demand fitness and mental health assessment tools.
Web
If you don’t have access to a smartphone or tablet, you can still access chat support and self-help resources online at https://www.gmssp.org/support-students.html
Telephone
You can receive phone support anytime of the day by calling:
1-844-451-9700 from anywhere in Canada and the United States.
Anywhere else in the world, call 001-416-380-6578.
There are three options for making a call to the GuardMe Student Support Program outside of Canada or the United States.
Option 1: Make an international call from your phone.
You can always ask the intake coordinator to call you back so that you do not incur international charges.
Option 2: Call collect or reverse charge call.
Please follow the specific calling instructions in your country. All international calls are live answered calls so we can accept any related charges.
Option 3: Call via Wi-Fi connection.
Call using Wi-Fi via a Wi-Fi enabled phone.
Your first meeting with a mental health professional will focus on your reasons for seeking help. It offers a chance to discuss your situation and explore possible next steps. A follow-up appointment will be scheduled if needed.
Talking with a trained professional can help you manage challenges such as academic pressure, personal concerns, or uncertainty about your future. Whether you’re struggling to focus, feeling overwhelmed, or facing issues like depression, anxiety, family problems, or relationship concerns, a mental health professional can offer support, new perspectives, and strategies for positive change.
If you are at risk of harm to yourself or others, or require immediate care, call 9-1-1 or go directly to the nearest emergency room.
Dawson Student Assistance Program (DSAP)
If you are in crisis, do not hesitate to call the Dawson Student Assistance Program (DSAP).
All students enrolled at Dawson College can access DSAP 24 hours a day, 7 days a week, by calling 1-844-451-9700. If you are outside of Canada or the United States call 001-416-380-6578.
This service provides Dawson students with free and unlimited telephone, online chat, video, or in-person appointments in 140+ languages. All sessions are confidential (within limits of the law).
WAYS TO CONNECT TO DSAP
Mobile App
Download the TELUS Health Student Support app and connect with a counsellor anytime by chat or telephone.
Web
If you don’t have a smartphone or tablet, you can still access chat support and self-help resources online at https://www.gmssp.org/support-students.html
Telephone
You can receive phone support anytime of the day by calling: 1-844-451-9700 from anywhere in Canada and the United States.
Anywhere else in the world, call 001-416-380-6578.
There are three options for making a call to DSAP outside of Canada or the United States.
Option 1: Make an international call from your phone.
Ask the intake coordinator to call you back so that you do not incur international charges.
Option 2: Call collect or reverse charge call.
Please follow the specific calling instructions in your country. All international calls are live answered calls so we can accept any related charges.
Option 3: Call via Wi-Fi connection.
Call using Wi-Fi via a Wi-Fi enabled phone.
For those seeking information or an appointment with a mental health professional at Dawson, email: mentalhealth@dawsoncollege.qc.ca
Emails are responded to during regular business hours.
If you are seeking counselling support related to sexual violence, please email svrt@dawsoncollege.qc.ca
Ordre des psychologues du Québec’s code of ethics ensures your confidentiality is protected, except in very specific cases. What you share with a mental health professional is not disclosed to others without your written consent. Feel free to discuss any concerns about confidentiality during your first session.
We are located in room 4E.2.
Our office hours are:
Monday to Friday |
8:30 am to 4:30 pm |