Create a new network password using the following rules

• Be at least 12 characters in length
• Contain at least 1 character from the 3 following categories:
  1. Uppercase letters – A to Z
  2. Lowercase letters – a to z
  3. Numbers – 0 to 9
• Must not contain your username, first or last name
• Not 1 of the last 5 passwords used in the past

Option 1

• Log into the My Dawson Portal on the web
• Go to the bottom of the left-hand menu and find Personal Profile
• Then find Modify Password
• Enter your current password, and then your new password as per the rules in Step 1

Option 2

• Log into Omnivox App
• Tap the Services button on the bottom of the app
• Find and tap on Omnivox web version
• Go to the bottom of the left-hand menu and find Personal Profile
• Then tap on Modify Password
• Enter your current password, and then your new password as per the rules in Step 1

Option 3

• Go to the My Dawson Portal
• On the home page click the Students button
• Then click the link Forgot your password?
• Enter the following:
  • 7-digit student number
  • permanent code *
  • date of birth
  • confirm you’re not a robot

  * If you don’t know what your permanent code is please contact the Registrar’s Office

• You will have to answer security questions to verify your identity. If you can’t answer these questions, go on to Option 4.
• Enter your current password, and then your new password as per the rules in Step 1

Option 4

Contact IT Support and request that they change your My Dawson Portal Password. Please identify yourself with your Dawson Student ID.

To confirm the password reset worked, please wait 30 minutes for our systems to update your account.

Then using your Dawson Email Address and newly created password please login to Microsoft 365.

After confirming your password change, please refer to this checklist to ensure you continue to have access to our systems with your new network password.

If after completing these steps, you still can’t login to Microsoft 365 or Moodle please report the login problem to the IT Support.  Please identify yourself with your Dawson Student ID.

The CTD department sends an email to students enrolled in online classes a day or two before the course starts.

The email is from ctd@dawsoncollege.qc.ca with a subject line “Welcome to CTD’s Non-Credit Courses”.

It contains login information and how to access systems required for the course.

If you didn’t receive the email by the day of the course or require them to resend it, please contact the CTD office.

Create a new network password using the following rules

• Be at least 8 characters in length
• Contain at least 1 character from 3 of the following 4 categories:
  1. Uppercase letters – A to Z
  2. Lowercase letters – a to z
  3. Numbers – 0 to 9
  4. Special characters like ( _, !, #, $, % )
• Must not contain your username, first or last name
• Not 1 of the last 5 passwords used in the past

Option 1

• Login to Microsoft 365
• go to the account information drop-down in the top-right or bottom-left corner of the page. It is labeled with your initials
• Click on View Account link
• From the My Account page, find change password
• Enter your current password, and then your new password as per the rules in Step 2

Option 2

• Login to any college computer running Microsoft Windows
• press Ctrl-Alt-Del
• select Change Password from the menu
• Enter your current password, and then your new password as per the rules in Step 1

Option 3

Contact IT Support and request that they change your Network Account Password. Please identify yourself with your Dawson Student ID.

Using your Dawson Email Address and newly created password, please login to Microsoft 365 to confirm this process worked.

After confirming your password change, please refer to this checklist to ensure you continue to have access to our systems with your new network password.

If after completing these steps, you still can’t login to Microsoft 365 or Moodle please report the login problem to IT Support.  Please identify yourself with your Dawson Student ID.

Create a new network password using the following rules

• Be at least 12 characters in length
• Contain at least 1 character from 3 of the following 4 categories:
  1. Uppercase letters – A to Z
  2. Lowercase letters – a to z
  3. Numbers – 0 to 9
  4. Special characters like ( _, !, #, $, % )
• Must not contain your username, first or last name
• Not 1 of the last 5 passwords used in the past

Option 1

• Login to any college computer running Microsoft Windows
• press Ctrl-Alt-Del
• select Change Password from the menu
• Enter your current password, and then your new password as per the rules in Step 1

Option 2

• Login to Microsoft 365
• go to the account information drop-down in the top-right or bottom-left corner of the page. It is labeled with your initials
• Click on View Account link
• From the My Account page, find change password
• Enter your current password, and then your new password as per the rules in Step 1

Using your Dawson Email Address and newly created password, please login to Microsoft 365 to confirm this process worked.

After confirming your password change, please refer to this checklist to ensure you continue to have access to our systems with your new network password.

If after completing these steps, you still can’t login to a college computer, Microsoft 365 or Moodle please report the login problem to IT Support.  Please identify yourself with your username.