Support Staff


The group insurance plan for support staff is covered by Beneva. Plan members can follow the prompts to sign in and view their plan details and individual health insurance information.

Below is some specific information concerning the current health and dental insurance plans available to Support Staff:

Policy and Contract Numbers – Support Staff

Employer Number: 9999
Group Number – Health and Dental Insurance: J4260 (Health Plan Option 1)
J4261 (Health Plan Option 2)
J4262 (Health Plan Option 3)

Information Brochures


Frequently Asked Questions

All permanent support staff employees are eligible for immediate benefits coverage. Contract, temporary, and occasional support staff are not eligible for immediate group insurance coverage, and are paid an additional premium in lieu of these benefits. Their eligibility is established in accordance with the provisions of the collective agreement and the group insurance plan.

Participation in the basic health insurance plan is mandatory for all eligible support staff employees. However, a support staff employee may, by giving prior written notice to the College, request to be exempted from participation to basic health and dental insurance plan, provided that he or she can submit proof of similar coverage under a different group insurance plan.

Based on CSQ’s current agreement with Beneva, eligible Support Staff employees may choose between three different health insurance plan options, each of which offers a different level of coverage; dental and life insurance is also optional for all support staff employees. Basic health insurance and long-term disability are compulsory coverage.

Support staff employees who continue to pay their insurance premiums will experience no interruption in coverage as a result of an approved leave.

Support staff questions about leaves of absences, sabbaticals, and other time away from work should contact the Human Resources Administration Technician (non-teaching employees), local 1380.

Support Staff employees with questions about sick leave, maternity, paternity, and other related leaves should contact the Benefits office, local 1373.

Retiring Support Staff health insurance questions can be answered by the retirement specialists at Beneva: 514 223 2501.

Questions about pensions and other related retirement policies for all cégep employees should be directed to Retraite Québec (former CARRA La Commission Administrative des Regimes de Retraites et d’Assurances) at 1 800 463 5533 or their website:

Further Questions

Further questions can be answered by Beneva. Representatives can be reached at the following telephone numbers:

Customer Service: 1 888 651 8181
Medical Inquiries: 1 888 400 0023
Dental Inquiries: 1 877 318 9052

Coverage details and other policies are available online at Beneva‘s website.

Last Modified: January 24, 2024