Support Staff

The group insurance plan for support staff is covered by SSQ Financial Group. Plan-specific information is located on the Member Access Page of SSQ’s website. Plan members can follow the prompts to sign in and view their plan details and individual health insurance information.

Below is some specific information concerning the current health and dental insurance plans available to Support Staff:

Policy and Contract Numbers – Support Staff

Employer Number: 9999
Group Number – Health and Dental Insurance: J4260 (Health Plan Option 1)
J4261 (Health Plan Option 2)
J4262 (Health Plan Option 3)

Information Brochures

Forms

Rates

Frequently Asked Questions

When am I eligible for benefits coverage?

All permanent support staff employees are eligible for immediate benefits coverage. Contract, temporary, and occasional support staff are not eligible for immediate group insurance coverage, and are paid an additional premium in lieu of these benefits. Their eligibility is established in accordance with the provisions of the collective agreement and the group insurance plan.

Do I have to be covered by this insurance plan?

Participation in the basic health insurance plan is mandatory for all eligible support staff employees. However, a support staff employee may, by giving prior written notice to the College, request to be exempted from participation to basic health and dental insurance plan, provided that he or she can submit proof of similar coverage under a different group insurance plan.

Once I am covered, can I opt out of a portion of my benefits?

Based on CSQ’s current agreement with SSQ, eligible Support Staff employees may choose between three different health insurance plan options, each of which offers a different level of coverage; dental and life insurance is also optional for all support staff employees. Basic health insurance and long-term disability are compulsory coverage.

Will a leave affect my insurance coverage?

Support staff employees who continue to pay their insurance premiums will experience no interruption in coverage as a result of an approved leave.

What if I am going on leave?

Support staff questions about leaves of absences, sabbaticals, and other time away from work should contact the Human Resources Administration Technician (non-teaching employees), local 1380.

Support Staff employees with questions about sick leave, maternity, paternity, and other related leaves should contact the Benefits office, local 1373.

What if I am retiring?

Retiring Support Staff health insurance questions can be answered by the retirement specialists at SSQ: 514 223 2501.

Questions about pensions and other related retirement policies for all cégep employees should be directed to Retraite Québec (former CARRA La Commission Administrative des Regimes de Retraites et d’Assurances) at 1 800 463 5533 or their website: www.retraitequebec.gouv.qc.ca.

Further Questions

Further questions can be answered by SSQ. Representatives from SSQ can be reached at the following telephone numbers:

Customer Service: 1 888 651 8181
Medical Inquiries: 1 888 400 0023
Dental Inquiries: 1 877 318 9052
Note

Coverage details and other policies are available online at SSQ Financial Group‘s website (follow the prompts to sign in via the Member Access Page).



Last Modified: January 10, 2019