Microsoft 365 FAQ
Microsoft 365 is a Cloud Service that offers:
- Microsoft 365 apps that you can install on a PC or a Mac or on mobile devices
- Online versions of the apps to edit documents inside your browser
- File Storage up to 1TB through OneDrive Business
- E-mail storage up to 50GB with attachments up to 25MB through Outlook or Outlook on the Web.
- Chat and Videoconferencing through Teams
Microsoft is offering Microsoft 365 to all schools such as Dawson that have a Campus agreement. Passing this offer on to you does not constitute an endorsement of Microsoft products. The College does not get any discounts or benefits from Microsoft when you register, or from purchases you may make within Microsoft 365.
Yes. Microsoft’s data storage facilities comply with the highest security standards, and our contract with Microsoft respects Quebec’s and Canada’s privacy laws and protects your intellectual property.
Microsoft provides details online on how they secure your information. Find out more at the Microsoft Trust Center. Microsoft pledges to only use your data to provide you with the service you have subscribed for. It will only scan data in an automated fashion (no human interaction) for spam filtering and indexing, similar to other e-mail platforms.
Go to https://login.microsoftonline.com/ and login with your email address:
- for students, firstname.last[at]dawsoncollege.qc.ca
- for employees, e.g. jsmith[at]dawsoncollege.qc.ca.
For problems logging into Microsoft 365, you may contact the Helpdesk.
For support about the use of Microsoft 365, you may use the online help and support available on the Microsoft 365 site after you log in. Although Dawson technicians may be able to give you some general guidelines, they have limited expertise in the intricacies and details of the service.
The Microsoft 365 apps require an Internet connection upon activation but can be used offline afterwards.
The apps cache your documents and seamlessly upload and download from the cloud when your device is connected. A similar capability is available for your Windows laptop with OneDrive Business.
No. Each teacher establish their own communication protocol within their class, and teachers may choose MIO over e-mails.
For students, your Microsoft 365 account will remain active for one year after your last registration (N.B. your network account and print services also get deactivated at the same time). You will be notified by Microsoft before your account gets deactivated and offered to contract individually to continue the Microsoft 365 service.
For employees, your subscription to Microsoft 365 ends when you leave or retire, with the exception of e-mail. Your installed copies of Microsoft 365 apps will open documents in read-only mode.