Office 365 – FAQ
Office 365 is a Cloud Service that offers:
- Office Suite that you can install on a PC or a Mac
- Office Apps that you can install on mobile devices
- Office Online to edit Office documents inside your browser
- File Storage up to 1TB through OneDrive Business
- Emails up to 50GB with attachments up to 25MB through Outlook or Outlook on the Web.
- Chat and Videoconferencing through Teams
Microsoft is offering Office 365 to all schools such as Dawson that have a Campus agreement. Passing this offer on to you does not constitute en endorsement of Microsoft products. The College does not get any discounts or benefits from Microsoft when you register, or from purchases you may make within Office 365.
Yes. Microsoft’s data storage facilities comply with the highest security standards, and our contract with Microsoft respects Quebec’s and Canada’s privacy laws and protects your intellectual property.
Microsoft provides details online on how they secure your information. Find out more at trust.office365.com. Microsoft pledges to only use your data to provide you with the service you have subscribed for. It will only scan data in an automated fashion (no human interaction) for spam filtering and indexing, similar to other email platforms.
For problems log in to Office 365, you may contact the Helpdesk.
For support about the use of Office 365, you may use the online help and support available on the Office 365 site after you log in. Although Dawson technicians may be able to give you some general guidelines, they have limited expertise in the intricacies and details of the service.
The Office Suite and the Office App require an Internet connection upon activation but can be used offline afterwards.
The Office App caches your documents and seamlessly uploads and downloads from the cloud when your device is connected. A similar capability is available for your Windows laptop with OneDrive Business.
No. Each teacher establish their own communication protocol within their class, and teachers may choose MIO over emails.
At the moment faculty and students keep their shared drives, and may use OneDrive as additional storage. Starting Fall 2017l, staff will have their H: drive migrated to OneDrive.
For students, your Office 365 account will remain active for one year after your last registration (N.B.your network account and print services also get deactivated at the same time). You will be notified by Microsoft before your account gets deactivated and offered to contract individually to continue the Office 365 service.
For employees, your subscription to Office 365 ends when you leave or retire, with the exception of email. Your installed copies of Office Pro will open documents in read-only